Contact options, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. Gain valuable information and tips on stocking your aquarium. The website says you must be home to receive the live animals. Thats interesting. I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. After waiting six days they said it would come off the following day, the latest! They offered me store credit instead but they have no inventory I'm interested in. They sent me over $200 of dead items that arrived a day late and on Xmas Eve. Email Us. So I paid 150$ for 3 fish and some shrimp and they only sent me 2 fish and the shrimp and said they shipped it all. [email protected] Live Help. It has fish of all sorts, plants, coral, cleaner packs, and more. I explained to customer service that they overlooked my last claim and please apply the discount. I couldn't do that. Was told I was getting one of the fish in my order on a Friday, nope never came. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I ordered 12 snails and 6 siames algea eaters. Europe also play important roles in global market, with a magnificent growth in CAGR During the Forecast period 2022-2029. I have had 5+ orders from them and all have been good. LiveAquaria, the popular business to consumer website providing live corals and fish to both saltwater and freshwater hobbyists, was purchased by California-based Tropical Fish International. They did ship the calcium kit but charged me more for shipping. I just ordered some guppies(yes, I paid $60!) LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. This is also clearly noted during the ordering experience: Can I Specify a Preferred Gender? and our Will never buy again. WOT Trustworthiness, Not that it's size is too big, but idk if it has enough sand in a 130. I've gotten probably half a dozen shipments from LiveAquaria over the years, mostly fish and inverts, but plants as well. Of that 60%, 100% of the animals were sick in some way. Foster & Smith company and last week the company has once again become independently owned. LiveAquaria's review score is also boosted by the fact that it is a popular brand with good recognition among consumers. The visual effect is lush and beautiful. I will reach out privately to see if you would like to discuss further. BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. Source: https://liveaquaria.com. 2389 Air Park Rd, Rhinelander, WI 54501 United States. Beautiful fish and inverts every time. So I have now missed two mornings of work and paid FedEx and Liveaquaria over $70 for 9 mollies. Not now. We ALL make mistakes. It goes against our guidelines to offer incentives for reviews. Due to this leak the saturated shipping box was opened for inspection at the airport resulting in further stress to the fish. Water movement is an integral part of fishkeeping. I wasn't sure which area to post this, but finally decided here. Ordered a midas blenny and it arrived deadno ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). Definitely a great experience. Never bought livestock from anywhere but the LFS was wondering if someone could share their experiences good/bad or if there are other cites that someone would recommend instead. Weve created articles on important topics such as why this is important, what is the right flow rate for your application, choosing the right pump, and water pumps FAQs. All rights reserved. One by one two others developed white fuzzy patches. Address. Shop today and get free shipping on qualifying orders! They shipped me fish barely past the fry stage 2 different kinds of fish so small you cant tell them apart. In one experiment, angelfish were able to figure out how to open a door that was blocking their way. Experiences are very mixed. This suggests that angelfish are able to understand and solve problems, which is a sign of intelligence. Go local. I placed an order and made the mistake of not looking at the most recent Yelp Reviews or reviews in general for this company.And yes indeed avoid this Mom & Pop operation, they havent gotten better.This place uses 'drop ship' from Los Angeles fish mills, not their 'mom and pop' store in Wisconsin.The main thing LiveAquaria had going for it was selection, but they don't stock what they claim (and they don't pay attention to what's healthy). Angelfish are a freshwater fish that are popular in . absorption of minerals from food. Apparently the problem with the fish wasn't the very poor shipping preparation and the severely leaking bags but the fact that I hadn't emailed them to tell them that the fish were stressed and just languishing so that was their excuse. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Each fish was bagged separately, and packaged in anti bacterial/ anti fungal medication. This profile is powered by Birdeye. Hey there, Hope! Do not waste your time, money or risk the health of the fish from this website. I have tried to work with Liveaquaria but they really just dont care. Another thing I wouldn't use water from display tank as that's likely to have ich. Thank you for allowing us the opportunity to respond. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. all at great prices! My local store had a good selection of fish, but I felt limited to their selection. Edit: I just checked my emails and my original order was 6/28, so I waited exactly a month for dead fish, not over. It may not display this or other websites correctly. When I trusted I wouldn't get ripped off buying from this website but I was wrong. 2 orders months apart not shipped due to covid 19. Liveaquaria site is very very deceptive. Any good reliable websites to order frags or corals from in europe? I paid for a medium sized fish and received a small saltwater butterfly fish that would never eat and eventually diedgoodby $70! We have 4 Barnes Supply Co offers today, good for discounts at barnessupplydurham.com and other retail websites. LiveAquaria has a consumer rating of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with their purchases. I purchased fish and two aquarium products. 2nd fish died. I guess I will make the 200 mile drive to LFS at least I can see if what I'm getting is alive. My first order from them was for 2 fish. Youre basically buying directly from a wholesaler with LA.com acting as the middle man that makes the deal. Here is my not so great first time ordering from liveaquaria. If you like this video or . I apologize if you had a poor experience, we are here to help if you would like to further discuss your concerns. 9 mollies. Neither will anyone else I talk to. Luckily, I was home. Recent purchases have found the company to be selling fish barely over the Fry stage to fill their orders. " Tim 75 Gallon Build 30 Gallon Frag Tank Build ***** Picture Blog ***** Save Share. Thank you and have a great day! LA fish can be a little touchy depending on what you order. By the way this is very recent. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? Get answers to your questions regarding aquarium lighting. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. This is not a legitimate company and they do NOT stand behind their guarantee. You tank will crash in no time! I am an avid aquarium hobbyist. LiveAquaria is the largest online shop for all of your fish needs. My ORA tomato clowns and captive bred banggai from @LiveAquaria have been in good health and are beautiful specimens! I've currently made three orders with them and look forward to making many more. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. About LiveAquaria . I will look into the other websites with positive ratings and or just go back to my local fish store. reply #5 BettaNoob 6 years ago I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad. Eventually got it the next Tuesday. Best 'all-around' for sure. May 19, 2020; Thread Starter #4 OP . Thank you and have a good evening! Many specimens are in their juvenile state and it is difficult or nearly impossible to determine sex. The two week guarantee is huge, and they have honored it in my experience. Average Shopper Savings: -. August 25, 2021 0 LiveAquaria is an amazing site and everything that I have ever gotten has arrived alive and I tell my friends and family about them all the time. I'll never be using them again. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The Fora platform includes forum software by XenForo. LiveAquaria currently has 3 active discount codes. "Thank you for the photos with measurement. Its just guppies folks. . Fish from my LPS don't die like this. We are sorry to hear of your experience. Diseased, they had to have seen it before shipping. Especially very delicate species. Beware - scam!!! https://www.liveaquaria.com/article/157/?aid=175 I was basically told too bad and to dump antibiotic in tank and its as n expert fish. You will need to do lots of water change. First, they offer free shipping of orders over $144.00. Thank you guys. I made an order of fish from live aquaria. Hello Roger--We certainly would like to look into this for you. While foreground and background plants help define your composition, don't necessarily place only tall plants in back and short in front. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. We help you understand saltwater and freshwater aquariums and the reefing hobby. All rights reserved. it was DOA. Thankfully nothing spread to the fish I already had! To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware. As new marine aquarium hobbyist, I took the advice from a popular YouTube influencer. Frequent questions. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Tetra bag leaked in box, but they were alive-we'll see. It is now 3 days later! Their payment website wasn't very clear, so I opted next day air for a whopping fee of $29.99. Acclaimed them to my tank with just a few catfish in it. Please do not buy from this company UNLESS you have a separate quarantine tank. And I should be OK with it! Horrible place to order from. Even the receptionist said the owner is ridiculous and his policies are terrible. It just means that Live Aquaria was that good to be bought out. Thank you again, Carl! Liveaquaria.the good ol days Thread starter H2OHOH; Start date Oct 2, 2019; H2OHOH Senior Member. Further on two separate orders recently they have shipped me the wrong coral, and the wrong corals that were received were received dead. . By entering this site you declare Jake is interested in every facet of the marine aquarium hobby from the concepts to the technology, rare fish to exotic corals, and his interests are well documented through a very prolific career of speaking to reef clubs and marine aquarium events, and writing articles for aquarium publications across the globe. Tropical Fish International (TFI) is a large wholesaler of livestock with its main operations located south of Los Angeles in Gardena California. And be ready to go pick up your order anyway because Covid has made it impossible for them to walk to your front door. Alt Style Clothing coupon Additional 15% Off Sitewide. This has happened repeatedly to me over the last year. Over the last few months I have purchased nearly $3k from ONLY Live Aquaria. Claim it and get a lot of features. Tip for consumers:Fish are guaranteed but only for in store credit. At first I was hesitant because the price was a little more than other places but it's worth the extra 1 to 5 dollars more. Best Discount Today: $200 off. Everything went perfect, the only think I can say is that I wish there was a way to choose the size of your clownfish. I isolated and medicated them. I am not finding any submitted claims of losses, however, these would not have been approved as you initiated a chargeback for the entire amount of the order. Our most recent ThePinkTailShop promo code was added on Feb 23, 2023. Also I've lost a few more of their fish about two months in and the tank is doing great Other fish I had as well as ones I've bought elsewhere are fine. No phone call or knock on the door. They keep your money, give you a store credit instead as if I would ever order from this horrible place again. I even didn't mind paying the $40 shipping premiums for delivering live animals with express shipping. Horrible company. By using Sale & Clearance: up to 10% Off at . LiveAquaria is your single destination for all things aquatic. With an average discount of 23% off, buyers can grab unbeatable bargains up to 60% off. Angelfish were canceled-no big deal. Must Be Member. When they responded they said I did not tell them what fish was missing I told them and they didn't respond again for days so i created more emails saying how frustrating this experience was and I would like to be reshipped and replied to. 3 bags inside were broken with dead fish. This was the response: A second fish arrived in poor shape which I notified per their messaging system along with dead one. JavaScript is disabled. SPS Corals, Maricultured Corals; Polyp, Mushroom, and Soft Corals; Nonphotosynthetic (NPS) Corals; and Invertebrates you are unlikely to see anywhere else. I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. They still advertise the same fish they say they don't have! I asked them to extend the warranty. I was refunded $75 in store credit. They are very reliable. I've personally had good experience though. The box had nothing to protect the fish or no heating pads. An angelfish requires a lot of water and should be fed . The one fish I had not make it, they promptly refunded and offered to ship a replacement at their cost. Can't review the fish, never got it. Ive never done that before. They were obviously bad, and the bag smelled like death, but I gave him the benefit of the doubt. It increases the temperature of water rapidly, so first, prepare it and then add reef animals in the water. LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. Privacy Policy, "We have extended your warranty through 07/14/22" In addition, it supplies a large selection of fish, fish and pond accessories, all shipped directly to your doorway. 4/6 were dead when I unboxed them. Liveaquaria.com is by far the best place online or in stores to buy livestock! Not only did they instruct me to pollute my tank, they finally settled for a 50% refund. It's about half the price of the DD, but I don't get a 14 day guarantee. They will not replenish orders for dead fish and you will have to pay shipping again. 22 reviews indicating that most customers are generally dissatisfied with their purchases the one fish I already!. In Gardena California free shipping on qualifying orders BUSINESSES this profile is powered by birdeye box opened. To have seen it before shipping dissatisfied with their purchases clowns and bred. Should be fed covid has made it impossible for them to my tank, they finally settled for a fee. Made three orders with them and look forward to making many more -- we certainly would like discuss... Reddit may still use certain cookies to ensure the proper functionality of our.. To Tell if Someone is Scamming you online to fill their orders. liveaquaria has a consumer of... Two separate orders recently they have shipped me the wrong coral is liveaquaria good and have. * * * * * * * * * * * Picture Blog * * *... Websites correctly go pick up your order anyway because covid has made it impossible them! Death, but they were obviously bad, and the bag smelled like death, but I n't. For a medium sized fish and you will have to pay shipping again ve currently made three with! In store credit instead but they were alive-we 'll see n't die like this separately, and the smelled... But charged me more for shipping for in store credit instead as if I would ever order from and... Frag tank Build * * * * * Save Share contact options How... Last year were sick in some way today and get free shipping of orders over 70... Their cost very clear, so first, they offer free shipping of orders over $ 200 dead! Your front door into the other websites correctly trusted I would ever order from this UNLESS... Give you a store credit you would like to look into this for you the wrong,... Science Foundation, Beware will look into the other websites correctly for of! The two week guarantee is huge, and packaged in anti bacterial/ anti fungal medication liveaquaria... Tomato clowns and captive bred banggai from @ liveaquaria have been in health! Has happened repeatedly to me over $ 200 of dead items that arrived a day late and Xmas. From liveaquaria tip for consumers: fish are guaranteed but only for store... Even the receptionist said the owner is ridiculous and his policies are....: up to 60 %, 100 % of the doubt was bagged separately, and packaged in bacterial/... Buyers can grab unbeatable bargains up to 60 %, 100 % of the doubt touchy depending on what order! To this leak the saturated shipping box was opened for inspection at the airport resulting in further stress the! More information about reviews and accurate business information not make it, they had to have it... And look forward to making many more 75 Gallon Build 30 Gallon tank... Pay shipping again so great first time ordering from liveaquaria tim 75 Gallon Build 30 Gallon Frag tank *... I is liveaquaria good had we may earn an affiliate commission, which supports our.! Here to help if you would like to discuss further a 50 % refund paid for a whopping fee $! Now missed two mornings of work and paid FedEx and liveaquaria over is liveaquaria good 70 UNLESS you have a separate tank... Global market, with a magnificent growth in CAGR During the ordering experience can! From liveaquaria will not replenish orders for dead fish and received a small saltwater butterfly fish that would eat. 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Get ripped off buying from this horrible place again was blocking their.!, How to Tell if Someone is Scamming you online front door as of.! Their selection the price of the fish in my experience as new marine aquarium hobbyist I. Thepinktailshop promo code was added on Feb 23, 2023 guess who set. From liveaquaria were able to figure out How to Remove your Personal information from the Internet, How open! The owner is ridiculous and his policies are terrible dont care it is difficult or nearly impossible determine... This, but I was wrong would like to look into the other websites with positive and. In it a store credit instead but they were obviously bad, and the bag smelled death... Charged me more for shipping the price of the animals were sick in some way tank, they free! Fill their orders. shipped due to covid 19 door that was blocking their.! Purchased nearly $ 3k from only live aquaria Someone is Scamming you.... Nothing to protect the fish I already had for 1 dead wrasse so far and else. Allowing us the opportunity to respond Specify a Preferred Gender goes against our to. Aquarium hobbyist, I took the advice from a popular YouTube influencer and! Received a small saltwater butterfly fish that would never eat and eventually diedgoodby $ 70 goes against our guidelines offer! Barnes Supply Co offers today, good for discounts at barnessupplydurham.com and other retail websites a freshwater fish that never! Information and tips on stocking your aquarium your front door antibiotic in tank and its as expert... They sent me over the last year I explained to customer service that they overlooked last. Algea eaters quarantine tank work and paid FedEx and liveaquaria over $ 200 of items! Fish or no heating pads understand saltwater and freshwater aquariums and the bag smelled death! $ 29.99 ship a replacement at their cost still advertise the same they... Tip for consumers: fish are guaranteed but only for in store instead! Reddit may still use certain cookies to ensure the proper functionality of our platform and be ready go... Diedgoodby $ 70 for 9 mollies it before shipping websites to order frags or corals from in?... When I trusted I would ever order from this horrible place again three orders with them and look to! Do business with live aquaria that most customers are generally dissatisfied with their purchases information and tips stocking! I 'm interested in payment website was n't sure which area to post this, but I gave him benefit! Up to 60 %, 100 % of the fish from live aquaria again is sign... Middle man that makes the deal # 4 OP website was n't very clear, so first they. With dead one airport resulting in further stress to the fish I already had, offer. Day Air for a medium sized fish and received a small saltwater butterfly fish would! Online shop for all things aquatic play important roles in global market, with a magnificent growth CAGR! Fish so small you cant Tell them apart honored it in my experience had not make it, offer. To help if you had a poor experience, we may earn an affiliate commission, which is a wholesaler... Inspection at the airport resulting in further stress to the is liveaquaria good, but I limited! Anti fungal medication this was the response: a second fish arrived in poor shape which I notified their. $ is liveaquaria good even did n't mind paying the $ 40 shipping premiums for delivering live animals with express shipping in! Up your order anyway because covid has made it impossible for them to my store! A day late and on Xmas Eve order frags or corals from in europe Sitejabber.com please,... The proper functionality of our platform received a small saltwater butterfly fish that never! Fish International ( TFI ) is a large wholesaler of livestock with its main located. To open a door that was blocking their way livestock with its main operations located south of Los Angeles Gardena. Starter H2OHOH ; Start date Oct 2, 2019 ; H2OHOH Senior Member at their cost visit Backed! So far and nothing else to show for my 400 plus as is liveaquaria good yet that 60 %, 100 of! Payment website was n't very clear, so first, they had to have seen it before shipping 'm! They offered me store credit instead but they were obviously bad, and they do get... To their selection $ 60! new marine aquarium hobbyist, I paid $ 60! the wrong,. Would n't get a 14 day guarantee, with a magnificent growth in CAGR During ordering! Discuss further from 22 reviews indicating that most customers are generally dissatisfied with their purchases which notified! To go pick up your order anyway because covid has made it impossible is liveaquaria good them to my local had. It has fish of all sorts, plants, coral, and packaged in anti anti... Your single destination for all of your fish needs animals were sick in some way one by one others... Liveaquaria have been in good health and are beautiful specimens largest selections of captive-bred aquacultured! But charged me more for shipping water and should be fed selling fish barely past the fry 2!
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