You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Sometimes, this also happens when Discovery plus is down. Next, log in to your Sky account. All you have to do is reset your TV to remove any glitches or bugs currently on it. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. You will be given a QR code and scanned with your phones camera. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Type 0 0 1 and then select to open the hidden menu. See how to get discovery+ on Sky Marketplace. Now, if you get a number higher than 4 Mbps, proceed to the next fix. This will tell you whether there is any issue with the servers of Discovery Plus or not. Welcome to the Digital Spy forums. In that case, all you can do is wait until they fix this issue. The above guide helps you with Discovery Plus Sky Q activation. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. See, Discovery Plus has specific minimum Internet speed standards. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. "Contact your provider to find out how to watch". And the servers will most likely be working again by then. You need a stable internet connection to use Discovery Plus on Sky Q. I have the same issue. . I am having exactly the same issue since yesterday morning. I also cannot open the website required to relink. We recommend starting with method 1 and working your way down completing all the methods if issues continue. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Refreshing your Disney+ is often a great method to get things working again on Sky Q. 5. So dont worry if you only see a QR code when clicking Discovery Plus. Once you do that, unplug your TV from the power source. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Those with the TV Essentials pack cant get this offer. Its time to contact your service provider. Head to theSettingsof your Sky Q Box. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. So this process will also update your Discovery Plus. If you're still experiencing video playback issues, please try these steps: Close discovery+. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. 3. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. As you probably already know, you need an Internet connection to stream on Discovery Plus. Connect your TV to the router through a wired connection. But similar to what you did on the previous fix. To check your internet connection on Sky Q: 1. Once you do that, unplug your TV from the power source. All Rights Reserved. . Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Go restart your router by unplugging it and plugging it back in again after a minute or two. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. Create an account to follow your favorite communities and start taking part in conversations. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. You can check your internet connection using. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. You can contact Sky Q by calling them at 03337591074. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. The above guide helps you with Discovery Plus Sky Q activation. Browse or search to find help, or start a new discussion on Community. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Another troubleshooting step to follow is to power cycle your TV. Note it down. You should check if theres a new update available. More likely than not, itll be up and running again by tomorrow. Just thinking about that scenario is exhausting, right? Then you should contact representatives from any of the 2 companies. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. Not familiar with what that is? Once the website loads, tap the GO option in the middle of your screen. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. After doing so, you will be headed to the Sky website. Select 'Get discovery+.' 3. Firstly, switch off your Sky Q box as well as your TV. This should fix the issue, and you can use Discovery Plus now. Now, choose the option forUpgrade Now. You need to be either a Sky Q, Sky Glass or Sky Stream customer. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. You can move to the next troubleshooting step in this article. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. SelectSetupand thenSoftware download. Outdated systems are more likely to crash and have bugs. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Answered Now, download and install all the updates available here. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Login in with your Sky account on the page. Eurosport 1&2 now appearing under channels in app on sky. If there is no issue with the servers, then you can move to the next step in this article. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. It might be the reason why your Discovery Plus isnt working. Because see, as humans, we need ample rest to work and think efficiently. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. 4. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. Here, selectDiscovery Plus. But fortunately, these types of mishaps are usually temporary. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. But if your Internet is slower than that. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Here, selectSystem Infoand then selectSoftware Version. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. If youre using Wifi, try to put your TV and router in the same room. If the internet is stable, it is not the reason for facing this issue. Check if the issue with Discovery Plus persists or not. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Restart your device and/or reset the router. You might have to sign in to your discovery+ account again. Usually, people think that technological devices can work nonstop without pausing. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Also can not open the website required to relink see how to watch '' will. Or iPhone app and select the continue with the servers will most likely be working again by.... True-Crime Eye-opening documentaries Must-see reality check the streaming service out for free with the discovery+ app also happens Discovery! 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