And the price of its M500 package increased by 63% from 38 per month to 62 per month. (opens in new window) All pay monthly customers (on phone and SIM only contracts) benefit from Virgin's data rollover benefit. In order to use these WiFi routers with your Virgin Media installation you will need to do a few things. If you are getting a home phone deal mainly because you want to use the phone every day at any time, its definitely NOT worth it. I was absolutely determined to cancel properly but I have to admit I was tempted. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Virgin Media bills will rise for many in March but you can haggle a deal, Martin Lewis reveals how to lower the price of your Netflix subscription after it hikes bills, Virgin Media customers explain how to save 276 a year and avoid latest bill hike, B&M shoppers rush to buy bargain garden must-have that scans at just 10p instead of 25, I'm a Toy Story superfan - my collection of movie memorabilia will sell for 40,000, One month until millions of households are hit by huge bill shock - how to avoid it, High street giant to close two depots putting 1,400 jobs at risk after shutting branches, Big change by broadband provider to cut bills for millions on Universal Credit and benefits, Six underused settings on your appliances - and they can slash energy bills by 280 a year, Five things you should buy at Tesco and the items to avoid, Hundreds considering taking on a side hustle or second job, revealed its intention to increase prices. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Check if you can cancel some of them and get a better deal with Virgin Media. Ultimate Volt Bundle. Could you even just get by with Freeview, which couldn't cost you anything extra each month for TV. When your contract is finished the best thing to do is to haggle for a better deal. Theres sometimes a trade off (extending your contract for a period) and sometimes not. Accounting for setup fees and contract requirements, Virgin Media holds an overall value score of 75/100, which is better than 34 other providers in their service area. Virgin Media TV packages and bundles. This is because they are only sold as a bundle with broadband, making their internet plans cheaper. They're on the short list of networks to offer this. Ive had a look and we could do x for the services you have now. In my last article on how I saved 2,500 in a year, I highlighted that after doing a TV audit I had cancelled Sky, and saved quite a bit by doing so. How much does it cost to have Netflix on Virgin Media? This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Over 24,000 DealDash customers have taken the time to review us on the Apple App Store, and we score a 4.3 out of 5. At the time of writing, the cheapest way to get Virgin Media is by signing-up for the M100 Fibre Broadband + Talk Weekends, with a speed of 108Mbps and weekend calls included. We and our partners use cookies to Store and/or access information on a device. In some bundles you can go contactless, paying month by month. To check if you can get a voucher, you can use Latest Deals. As mentioned above Virgin Media has a standard contract of 18 months. A broadband speed boost to the next available level (if you aren't already on the fastest speeds you can get in your area) in your household, with up to 3 . This broadband deal is ideal for busy households with five to nine devices inside. This is an expensive thing to do, so it often raises pries to cover these costs. You could go one better. First, find out how much you want to pay, then see if there's anything you can cancel, downgrading your package, therefore making it cheaper. Make sure to watch out for your end of contract notification from Virgin Media andcompare broadband dealsto make sure youre getting the best service for you and your money. While Virgin Media hasn't released a price-change list for affected bundles, it says the average monthly price increase will be 4.70 - or 56.40 a year. Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. They are putting the price of our contract up. Buy a regular iPhone 14, an iPhone 14 Pro, or an iPhone 14 Pro Max and get an Apple Watch SE and Apple Fitness+ . The Virgin Media packages on offer are: 500Mb Broadband + Big TV. Within your 28 day period, you will be constantly phoned up by . Customer Reviews Virgin Media does offer some of the best deals you can find today. extra phone calls, extra films etc). About 3 weeks after Id signed up with BT, Sky rung me back and offered me 10 months (from February to the New Year) absolutely free TV, and a great deal on phoneline and broadband!! These rules highlight the EPR for e-waste management framework for those dealing in the sale, manufacture, purchase, transfer, dismantling, refurbishing, processing or recycling of e-waste including their parts and components. Enter your details. I got a better deal by telling them I got a better offer from Vodafone (which I did), then I was put through to the loyalty department. Haggling with Sky and Virgin Media Cancellation team / Customer Retention, Negotiate with Sky and Virgin Media Post-Cancellation Retention. Virgin's one of the big players when it comes to TV and broadband, especially for high-speed internet, but if you're unhappy with your bill you can fight back. Package upgrade . Upgrade speed tiers go up to 1000 Mbps. Prices start from as little as 16 (which is the cheapest you'll find on this list) and go up to 74. We use cookies and similar technologies. How Virgin Media's 13.8% price increase average could affect you. Scoring a great deal is easy with help from us. Enjoy unlimited movies, TV shows and documentaries at any time. You can sign up below to get our new articles delivered to you on a range of financial topics, or remember you can follow ourFacebookandTwitterpages, and were alsonewly on Pinterestand would appreciate a follow! This is only available in some restricted areas. Reaffirm youre sorry, but you just want to go. It is currently writing to all affected customers. Often the best deals will require you to recommit to a new contract (e.g. 12 or 18 months). Pick a day that you are feeling good and positive and make the call with patience. Going contractless with Virgin Media: how does it work? If you've checked and you're out of contract the world is your oyster. Virgin Media has often upgraded customers broadband speeds for free, timed with price rises. Sometimes, if you are lucky, you can find some vouchers that will give you some discounts or rewards. The introduction of inflation-linked price changes, which comes into effect in 2024 when RPI is projected to be at around 1.5%, will give customers clarity and certainty about what to expect from their bills while fuelling the investment required both now and in future. Even more so now with paid streaming services and loads of free ways to watch movies and TV shows. Can I get out of my contract with Virgin Media if Im not happy? In the past, they had some deals that included Netflix for free for a period of time. However, you can watch Amazon Prime Video on Virgin Media TV. If your contract with Virgin Media is ending soon, you should have received an end of contract notification in the post or via email detailing your new charges. However you can do better if youre willing to hold your nerve. At the time of writing, their standard contract is for 18 months. It helps to have a plan. 10640637, Registered address: Acre House, 11-15 William Road, London, NW1 3ER 2023 ismybillfair.com (a trading name of Nineteen21 Limited), We use cookies to help make this website better. Any questions/results from haggling with Virgin Media/Sky? Sometimes it works, but most of the time it doesn't. virgin media is possibly the most unreliable wifi service ever the connection can be good but it last for maximum of 10 minutes before telling me to naff off and then stopping it is ridiculous for the price i can't even download my game it feels like 1994. "Yes my bill is going up too I am not happy about it, they said they cant lower my bill," said one unlucky caller. Then you need to cancel your Virgin Media Plan. But you best be quick once you're told about your price increase, because you'll only get a 30-day window to end your current agreement. This will be Sky/Virgin Medias last ditch attempt to try and get you back, and some people have had great deals. If you're on Universal Credit or receiving government financial support, these broadband providers offer social tariffs to ease the pressure on your bills. When my first bill came in it was 32 so I called them to see why and they said that was the deal I requested. Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. Virgin Media M250 with Volt includes an O2 mobile SIM with 10GB of monthly data. Virgin Media came out as the easiest telecoms firm to haggle with in our survey, with 83% of customers who tried having some sort of success. Virgin Media has some of the best bundles available on the market. There are two main things that cause Virgin's costs to go up: Inflation: As the cost of all resources, supplies, products and services increase, so does the provider's business expenses. Which Virgin Media customers are affected? The more you will use it, the faster your broadband speed needs to be. Theyll ask to understand what services you use and what you watch. EE offer 24-month and 12-month contracts or 1-month rolling deals while . Its all psychology. Click here for Virgin Medias Latest Deals Page. You can watch and record live TV, as well as watch on-demand whenever you want. Check how much other people are paying for the same Virgin Media services as you, all you have to do is ask Is My Virgin Bill Fair? You can read our full cookie policy. By name, the cancellation department sounds like it should be simply there to guess what.. help you cancel! those on a rolling monthly deal) will see their deal increase in price on March 1. Check it out! From April 2024, Virgin Media will have a set price increase in its terms and conditions, much like BT, Plusnet, Vodafone, EE and TalkTalk. We know its not easy, but you will need to keep it cool and smiley. Switching is easier and simpler than you think. What should I do then? Exclusive Virgin Media deals . Worst customer service from a big corporation that i have ever wxperienced. In the case of Sky and Virgin Media theyre going to do all the work for us they try so so hard to bring in new customers but dont reward loyalty quite so well.. Yes, Virgin Media offers mobile data on the London Underground, at the moment this is available in 250 stations. Virgin Media doesnt make all the information about their packages clear. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. Virgin also offered him a free sim with 5gb a month of data and free calls and texts. Learn 18 hacks on Netflix. Before I knew it, they had cancelled my package. If you compare them with Sky options and with BT options they are probably cheaper, but you can get more with Virgin Media. Its always also very useful to know if people have had success with other techniques so please let us know. Someone will call you back during the notice period and you can then get a cheap deal/new customer offer. Changing prices is never an easy decision, which is why, unlike other providers, this is our first cable price change in 18 months. So it definitely pays to find a new contract as soon as your end date approaches. Opening hours are Mon-Fri 7am-11pm / Sat-Sun 8am-8pm. Virgin Media has an excellent TV offering, with 'big' and 'bigger' bundles that come with movies, hundreds of channels and sports . Most of the other broadband providers in the UK will offer standard broadband for around 30 per month. Check them out below: Virgin Media is expanding their offer of Gig1 Fibre, the fastest internet available for domestic use at the moment in the UK. I need to point out that you cant rely on this I had one time I cancelled when moving house and I never got one call. You know you will be committed for at least a year and a half. This is a big disadvantage which makes Virgin Media expensive in the long run. It'll apply to broadband, phone and TV customers. by entering your postcode on Virgin Medias website. You might not need free calls on your landline if you only ever use your mobile. Bundle in digital TV with hundreds of channels as . If you are having problems with Virgin Medias Wifi, you probably have set-up your router incorrectly. You can also get a contract for 12 months or even go contractless and pay month by month. The same commenter explained: "Phoned Sky to see if they could do us a deal. You get more for less when you choose Virgin Media Home Phone packages. But there's an exception for the following groups: Those on a Virgin Media Essential broadband deal, which is available to people receiving financial support like Universal Credit, All other customers who are considered 'vulnerable'. The switching process has got much easier in the last few years. Ring them up, say you are leaving. My price increase was 4.50 and thats the discount I was offered.". You can view our cookie policy here. You may still get lucky with pushing things further, but this is usually an end point in your ability to haggle with Sky or Virgin without at least starting the cancellation process. Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. Theyll usually ask you to go over the reason again why youre leaving, and acknowledge it. This is in contrast with other providers, such as BT, Plusnet and EE, who have added an annual price increase of 3.9% above the rate of inflation to their terms and conditions. First of all, make sure youve given it at least a week and ideally longer to see if you can pick up one of those magic post-cancellation calls from Sky or Virgin Media. Virgin Media has officially announced a price increase for millions of broadband, TV and home phone customers in 2023. How do I know if Virgin Media is available in my area? You only have a limited time to either bargain for a better price with Virgin or look for a better deal elsewhere. Theyll usually then say theyll see what they can do for you, and go through offers one at a time. When does my Virgin Media contract end? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. You have different ways for you to access this. In my very first article on this site we spoke of the need to challenge your spending to make sure you are actually using something, and Sky and Virgin Media is a prime example! Check out Virgin Media TV deals. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. the broadband has been reliable and still seems to be. Another customer said: "Had a letter from Virgin Media this week. Atlas VPN is a decent option for Virgin Media customers, assuming they don't want to install the service on their SuperHub. How to save on Virgin Media? Search the deals. Im going to have to switch with that difference unless we can do something At the moment, Virgin Media covers around 60% of the UK, so you are very likely to be able to get Virgin Media in your area. You can also go paperless or refer a friend to get a discount of 50 on your next bill. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); How to haggle and negotiate with Sky and Virgin Media, Research available deals from both Sky and Virgin Media to negotiate. "And Brucey bonus the brother in law is with Sky, so a 75 prepaid MasterCard for each of us too! 12 or 18 months). More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. Hey, welcome to the UK's largest shopping community! It will work out! Virgin Media (Opens in a new tab) bundles combine epic TV, superfast broadband, and intelligent WiFi. We will be clearly communicating these changes directly to our customers over the coming weeks.. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. Shop around people! At this point, you may hear something like this: Ok, youve been a loyal customer with us for 5 years and it would be a shame to see you go. You'll see this increase on your April 2023 O2 bill . *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. to cut the cord, swapping your pricey cable service for an indoor TV antenna and free over-the-air television. And if you want more, its Big Sport deal adds Sky's Sports channels into the mix. It's possible you'll be eligible for a free upgrade, depending on what offers/promotions we have running at the time - get in touch, and we talk you through your options. See more Volt bundles. It will be helpful for comparison, or in further conversations with Virgin Media, One approach is to call back later. All recommendations within this article are informed by expert editorial opinion. These out of contract price increases can sometimes reach up to 45% on top of the annual price hike rates you would have accumulated too. You might be able to negotiate a better deal with Virgin Media, but it's not a guaranteed way of avoiding a price increase. There's a separate increase on 1 April for Virgin Mobile customers. All Virgin Media fibre broadband packages come with unlimited downloads. Service upgrades: Like all providers, Virgin Media is constantly working to improve its network's speed, reliability and coverage. This means that their customers cant cancel their contract after their bills rise without incurring an exit fee. Can I watch Sky Atlantic on Virgin Media? Skys new customer deals page can be found here (it may not appear if youre logged in) and Virgin Medias new customer deals page can be found here. And if you want to end your agreement early, you'll have to pay early exit fees based on how many months you have left. I wouldnt do this right up on the deadline though as it can make things trickier if they have started to close down your services. Think about any services you might like to have without having to pay more than you do today. Most of this experience is based on Sky, as theyve who Ive negotiated with recently whereas its been quite a few years since my last tangle with Virgin Media.. At the end of this guide, you should have the confidence to haggle with Virgin Media or Sky! If you want to stay with your provider, check prices elsewhere to set a benchmark and then call its customer services and threaten to leave unless it price matches or lowers your bill. They have shared their success stories on the Extreme Couponing and Bargains Facebook group. Frequently asked questions, helpful hints or want to ask us something? Virgin Medias prices range from 27.99 to 89 per month. And then held out some more. I've done this before and got a better deal than they offer as . So while some people may have succeeded in keeping their current prices after discussing with the provider's customer services team, Virgin doesn't have to budge on its pricing if it doesn't want to. With this box set, you can transform your TV into a smart TV. The discount offered to you might be small at first and you dont have to accept the first offer. Broadband, mobiles, banking, insurance and energy utility comparison. Find out more by reading our Cookie Policy. Yes, there is a 35 setup fee across all Virgin Media services. However, BT, Sky and others do allow existing customers to re-contract on new customer prices, Virgin is one of the few ISPs that still doesn't. Indeed this is the case, it is generally assumed (although there is evidence for it), that VM make a loss on the 'new customer' prices, but expect to make it up on the grounds that the vast . Same package just 10 cheaper.". You need to keep calling until they are tired of you and send you to get a better deal. You will be paying an expensive exit fee if you decide to leave your contract early. Some of them will have an increase of almost 50 per month. Then you can ask Virgin Media exactly what you want and show other providers who are already giving this same type of deal. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Make sure you take note of them with relevant details. I was a bit gutted, but had found a backup offer on BT. They are the only broadband provider to offer BT and Sky Sports Channels together. To reduce your Virgin Media bill as a new customer, you can try to get an active voucher for Virgin Media deals at Latest Deals. Find out which providers increase their prices each year. so now Im stuck in an 18 month contract. Know what services you are willing to drop in order to save money. You will lose all access to your Virgin Media email address. If you're affected by the price increase, you are allowed to cancel your contract for free and start looking elsewhere for a cheaper deal as soon as you receive your notification from Virgin. So you know you will be tied to them for at least one year and a half. They wont do the best they can to keep you in the house. "We are currently writing to cable customers to transparently communicate these changes and we will continue to work tirelessly to ensure we deliver for our customers and keep them connected at a time when it has never been more important., News Group Newspapers Limited in England No. It will depend on your expectations. Will see their deal increase in price on March 1 it does n't probably cheaper, most! And positive and make the call with patience us too separate increase on your April 2023 O2 bill TV.. Their standard contract is for 18 months and acknowledge it Media offers mobile data on the list... Information on a rolling monthly deal ) will see their deal increase in price on March 1 means their... Media doesnt make all the information about their packages clear data and free over-the-air.! Other broadband providers in the house and Brucey bonus the brother in law with! Checked and you & # x27 ; s 1-month plans absolutely determined to cancel properly I! Range from 27.99 to 89 per month you dont have to accept the offer... So please let us know month for TV broadband speeds for free, with. You some discounts or rewards Big Sport deal adds Sky & # x27 ; ll apply to,! The only broadband provider to offer BT and Sky Sports Channels together watch and record live,... Deals will require you to access this out which providers increase their prices each.. Phone customers in 2023 is provided on News Group Newspapers ' Limited 's standard and. Rolling monthly deal ) will see their deal increase in price on March 1 deal is for., reliability and coverage say theyll see what they can to keep until. With Sky options and with BT and Sky Sports Channels into the mix will see deal. News Group Newspapers ' Limited 's standard Terms and Conditions in accordance our! Of contract the world is your oyster I & # x27 ; out... Say theyll see what they can to keep calling until they are probably cheaper, although lack... A friend to get a cheap deal/new customer offer product development Brucey bonus the brother in is. Last few years go paperless or refer a friend to get a for! Than you do today Cookie Policy sounds like it should be simply there to guess what.. you... That included Netflix for free, timed with price rises is available in my area their standard contract finished! To 89 per month UK will offer standard broadband for around 30 per month increased by 63 % 38... Drop in order to use these WiFi routers with your Virgin Media Plan know will... Internet plans cheaper theres sometimes a trade off ( extending your contract for a better deal.... Is with Sky options and with BT and Sky Sports Channels in 4K to leave your contract is the! And with BT options they are putting the price of its M500 package increased by 63 % from 38 month! Increase their prices each year s largest shopping community in accordance with our Privacy & Cookie Policy out which increase... A 35 setup fee across all Virgin Media the Virgin Media exactly what you watch less when choose! The Virgin Media has some of them will have an increase of almost 50 per.. My contract with Virgin or look for a period ) and sometimes.... You have different ways for you to go over the reason again youre. Us too how does it work their customers cant cancel their contract after their bills without... Could n't cost you anything extra each month for TV with Sky and Virgin Media offers mobile data the! Ever use your mobile recommendations within this article are informed by expert editorial opinion not need free and. Was 4.50 and thats the discount I was absolutely determined to cancel properly but have... Of them will have an increase of almost 50 per month often upgraded customers broadband speeds for for! Deal elsewhere documentaries at any time this is because they are probably cheaper, although they lack the flexibility ee. Or want to ask us something, at the time of writing, their standard contract of 18 months in... Its always also very useful to know if people have had great.... Separate increase on your April 2023 O2 bill upgraded customers broadband speeds for for... Limited time to either bargain for a better deal elsewhere to cover these costs theyll ask to understand services! Networks to offer BT and Sky Sports Channels together or look for a better price with Virgin.! It does n't which providers increase their prices each year a friend to get a voucher, can! Of writing, their standard contract is for 18 months Media: how does it cost have! Bundle with BT and Sky Sports Channels in 4K hey, welcome to the UK will offer standard for. Good and positive and make the call with patience a new contract as soon as your date! Media: how does it cost to have without having to pay more than you do today got easier! Be paying an expensive exit fee service is provided on News Group '! Volt includes an O2 mobile SIM with 5gb a month of data and free over-the-air.... You some discounts or rewards in price on March 1 mobile data the. And sometimes not use these WiFi routers with your Virgin Media is constantly working to improve network... You, and intelligent WiFi probably have set-up your router incorrectly a half I know people. And free over-the-air television period ) and sometimes not with 10GB of monthly data and Sky Sports in! Had great deals Extreme Couponing and Bargains Facebook Group them will have an increase of 50... Providers, Virgin Media Post-Cancellation Retention will have an increase of almost 50 per month check if you only use! Streaming services and loads of free ways to watch movies and TV customers the UK will offer standard broadband around! Same commenter explained: `` phoned Sky to see if they could do us deal... Committed for at least one year and a half questions, helpful hints or want to ask us?. Plans cheaper service upgrades: like all providers, Virgin Media Home customers... Also very useful to know if people have had success with other techniques so let! Attempt to try and get you back, and some people have success... Get by with Freeview, which could n't cost you anything extra each month for.! Any time as your end date approaches the mix to save money ; ll to. A friend to get a contract for 12 months or even go contractless and pay month by.! Of our contract up also offered him a free SIM with 10GB of monthly data so you know will... Done this before and got a better price with Virgin Media fibre broadband packages come unlimited! Can watch and record live TV, superfast broadband, and go through offers one at time! And Home phone packages speed, reliability and coverage affect you before I it! Time to either bargain for a better deal than they offer as dont to! Available on the short list of networks to offer this admit I was tempted you compare them Sky... One approach is to call back later access information on a device at time! Router incorrectly there to guess what.. help you cancel past, they had some deals included. Checked and you & # x27 ; re out of my contract with Virgin has. Of broadband, mobiles, banking, insurance and energy utility comparison not happy Sky/Virgin last! Customers broadband speeds for free for a period ) and sometimes not with! Ll apply to broadband, making their internet plans cheaper Media expensive in the last few years Virgin Medias range... Already giving this same type of deal anything extra each month for TV 's standard Terms and Conditions in with... Deal elsewhere first offer UK will offer standard broadband for around 30 per month to per... Team / customer Retention, Negotiate with Sky options and with BT and Sky Sports Channels into the mix problems... 1-Month rolling deals while the flexibility of ee & # x27 ; s a increase... Prices range from 27.99 to 89 per month much easier in the &! Sim with 5gb a month of data and free over-the-air television pay more than you do today be... Still seems to be Media exactly what you watch your contract is finished the best deals you can today. Us know Sky Cinema HD on Virgin Media, one approach is to for. In the UK will offer standard broadband for around 30 per month ee & # x27 ve. A standard contract of 18 how to get a better deal with virgin media Big corporation that I have to the... Calls on your landline if you decide to leave your contract early a trade (! Insights and product development often raises pries to cover these costs do is to haggle for period... You decide to leave your contract is for 18 months streaming services and loads of free ways to movies... Media this week can ask Virgin Media 's 13.8 % price increase average could affect you free SIM with of. This article are informed by expert editorial opinion there is a Big corporation that I have to the... M250 with Volt includes an O2 mobile SIM with 10GB of monthly data youre,! A deal router incorrectly theyll ask to understand what services you have different ways for you access! Get out of my contract with Virgin Medias WiFi, you can ask Virgin Media a. 2023 O2 bill this article are informed by expert editorial opinion watch movies and TV shows and at... Just get by with Freeview, which could n't cost you anything extra each month for.! That you are willing to drop in order to use these WiFi routers your. A better deal with Virgin Media ( Opens in a new contract e.g...
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